ComplaintsforFarm House Tack
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Complaint Details
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Initial Complaint
09/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered some horse supplies off of this business' website (**************) on September 18th for a total of $40. I received a confirmation from a company called ****** ( ************************** via ***********) with a tracking number for the order. My credit card was charged but 5 days had passed and the order hadn't shipped so I emailed them to cancel the order. They said they couldn't do that but asked if I would accept a 35% discount instead. I told them the item hadn't shipped yet according to their information so if they had the money and the merchandise then that would constitute stealing. I tried to call the number on the website (************) and the phone appears to not be working. I googled the address of the store on the website (*** * ******* *** ********** ** *****) and all that comes up is a rundown house. It appears somebody is running a scam.Initial Complaint
01/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an order on 12/30/22 through paypal and money was cashed but we never heard back from their site/store regarding order being placed or sent and when I tried to contact them there was no response and their phone number doesn't exist. Paid with (******** ***** ***** ** ******)$93.99 Transaction ID ***************** Contact info Message ******** ********* ********************** Details Sent to ******** ********* $93.99 Total $93.99
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.