Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/24/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I was informed last year August 19, 2021 that ******************* *** had asked BDO to assist them with their Unclaimed Proerty Filings. I had a $170.56 credit at Lumber Liquidators which they turned over to BDO.I filled out the form BDO sent with the notice and returned it to them in the required amount of time.I recdeived an email from them statingthey had received the filled out form.Copy of received form."UnclaimedProperty Mon, Apr 18, 4:21 PM to me ?Thank-you for your response to the Due Diligence Letter sent by BDO USA, LLP on behalf of our client listed in the letter. We will process your email in the order it is received. If you have any questions, we will answer them as soon as possible. We compile a listing of all responses for the client and submit them at one time for the client to process. BDO USA, LLP generally provides the listing to the client within 6 to 8 weeks after the due date provided on the Due Diligence Letter. Please be aware that it can take 60 to **************************************************************************************** credit be issued.We appreciate your patience. Please note our client is making every effort to issue your refund as quickly as possible and the property will not be remitted to the state. Thank-you again, BDO USA, LLc"I never heard from them so I emailed them. I received a reply stating that Lumber Liquidators has my money and I should contact them. I calld Lumber Liquidators and was informed that they turned over the funds to BDO when they were contracted to assist with the resolution of unclaimed funds.I have contacted BDO multiple times since and I am being ignored. They refuse to reply to my email inquiries.Help.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
330 N Wabash Ave Ste 3200
Chicago, IL 60611-7610
Business hours
Today,8:30 AM - 5:00 PM
| MMonday | 8:30 AM - 5:00 PM |
|---|---|
| TTuesday | 8:30 AM - 5:00 PM |
| WWednesday | 8:30 AM - 5:00 PM |
| ThThursday | 8:30 AM - 5:00 PM |
| FFriday | 8:30 AM - 5:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.