Business ProfileforMetropolitan Gastroenterology Consultants, Limited

On December 17, 2021, I had the first part of a two part procedure. The first part was the insertion of a balloon into my stomach. The following week after this I was violently sick. I called the owner of this facility and requested that he remove this balloon. He denied my request and stopped responding to my requests for help. I was forced to contact another practitioner to remove this balloon and he did so on December 22, 2021 with great success. I paid this practitioner for his service. I then contacted Metropolitan Gastroenterology and requested a refund for the second part of the service that they did not perform. The total cost I paid to Metropolitan was $6,495.00 thru my debit card. Therefore, I should be given a refund check for approximately $3,000.00. I have contacted the owner of this business over 50 times by phone, email and fax to get my money back for the second part of the procedure that this company did not complete. The owner will not call me back or respond. Im asking for the Better Business Bureau to help me get my money back for the second part of a procedure they did not complete. Im a Senior Citizen living on Social Security and cannot afford to be scammed by this business. Please help. Im living a nightmare because this business has stolen my money. Thank you.