ComplaintsforTapia Construction & Maintenance
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Closet doors installed in bedroom late September/ early October. Improperly installed. The doors didn't open or close properly. Several weeks ago one fell off due to improper installation. We made several calls to Mr. ********************** but he didn't return the calls. Also sent texts outlining the problem. Finally, I talked to him on the phone. He promised to come fix the door on Saturday, May 4th, no call, no show. Then he promised to come May 8th. No call, no show. My bedroom closet is laying against the wall. I need help getting this problem corrected. We paid for his services assuming he would do the right thing by honoring his word. We have spent a lot of money with him company and for the most part been satisfied. Your assistance with this matter is greatly appreciated.Business response
06/05/2024
Yes good afternoon, my name is Francisco ********************** owner of ********************** Construction & Maintenance ****
I never been in touch or done work at that address mention.
I spoke with the owner and it seems to be another person doing work under my company.
********************** Construction & Maintanance
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.