ComplaintsforDatt Express Corp.
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Complaint Details
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Initial Complaint
04/29/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This is not the first time that I have send different stuff, between boots, t-shirts, suites, candys and all kind of clothes everything in new condition. The first time I didn't report because the things that were stolen didn't have that much worth in money so I didn't mind a few things out of the box.Even though the first time was not right. This second time they promise to send your stuff to your family in mexico all of them not a few. This time on March 16th 2024 I send 2 pairs of boots in new condition (*****************) and shirts and candy's, and just a partial was delivered in *******************. They promise to send everything direct to ************ and somehow it went to mty first and then san ****. And they received only a few things and that's it. The boots and shirts were worth 250 dlls. This is outrageous and unbelievable they need to be held accountable accordingly.This is the information that I have on hand the tracking numbers.999003933661A and tracking number *****************Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent a box to Mexico on 6/15/2023. The family received it on 7/13/2023 (almost a month after). I flew to Mexico and noticed my stuff was taken out (Almost $700 worth of stuff! ) and stuffed with other stuff I did not send. I called **** several times with no luck. After I returned to the states, someone finally answered and I was able to submit a complaint. Today 8/23, I get a call back from the claim department saying theyre unable to do anything.
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Contact Information
3802 W 26th St
Chicago, IL 60623-3807
Business hours
Today,10:00 AM - 7:00 PM
| MMonday | 10:00 AM - 7:00 PM |
|---|---|
| TTuesday | 10:00 AM - 7:00 PM |
| WWednesday | 10:00 AM - 7:00 PM |
| ThThursday | 10:00 AM - 7:00 PM |
| FFriday | 10:00 AM - 7:00 PM |
| SaSaturday | 10:00 AM - 6:00 PM |
| SuSunday | 10:00 AM - 6:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.