Customer ReviewsforVillageMD

Village medical on a whole is a disaster and a disgrace. I absolutely loved my primary care doctor's office, until Village medical took over. It is clear that village medical's top priority is getting patients in and out, booking as many patients as possible, and solely making money. They do not care about good doctor/patient relationships. I had a very good relationship with my doctor's office prior to them taking over. It's almost impossible to get an appointment now with our *** for myself or my kids. They asked me to go to a different office, in a different city. If I wanted to have just some random doctor constantly, I would just go to an urgent care. My experience has been very poor since they took over, and I would not recommend choosing an office that is owned or managed by village medical.

I came here to see Dr. ****** ****** for a yearly physical, I explain my self very well that I was there just for the physical and nothing else, cause I did not wanted to get en extra bill like the previous year.Same day of my visit Dr ****** subscribed me *********, base on analysis I had a year ago.Cause that Im getting a bill of $147.I disputed twice and had no success,I got robed again, from Medical village , I will never come back to this palace.Billing is and the Doctor are terrible.

RUN AWAY... DON'T go here!! Nearly IMPOSSIBLE to get some one on the phone to schedule appointment or for assistance in getting refills that pharmacy says has sent requess. Takes days and multiple calls. Then put on hold ***** minutes and receptionist is of ZERO help. No one returns calls or reply to medication requests. They DON'T answer refill requests from pharmacy for an existing patient. It should NOT be this hard for a patient to get medicine or an appointment!!

I went to Village Medical because my Blood pressure was high and i needed to start Blood pressure medication. I was there 15 minutes and they took my blood pressure and asked some questions. The service was fine but it was the billing that was an issue. When i checked out i received a bill that said it was for all services provided today. I paid the $120 in full and in cash. A few days later I got an email saying that I needed to pay my bill. Another $125 was added on with no explanation. When you call you cannot speak with the local office that you went to about the bill. You are transferred overseas to someone that barely speaks English. When you call there is even an option to select if you are an attorney which is a big red flag. What ************* has this as an option when you call. They refuse to remove the additonal $125 and have no explanation for it to this day.

****** ****** is a disgrace to the medical profession. I scheduled an appointment on 10/24, but instead of helping me, ****** kicked me out of his office, physically threatened me, and then said he would call the police if I didn't leave.

I had one visit to the ******** location and received my bill which double charged my copay. I called and emailed Village Medical and my insurance. I also spoke directly to their billing department a couple of times. No one knew what was going on. I went in for my second visit, at the same location, and the ladies at the front desk said I was double charged because I asked about something to the Nurse Practitioner that was equivilent to two appointments. They said they would take care of the double charge. I jokingly asked if I would also get double charged for the second appointment. We all laughed and they said no. A few months later I was looking through my patient portal and discovered that I have been double charged for both appointments. Even though I paid my copay both times, I now still have a balance of two extra copays. Where is it written what can or cannot be asked about in a medical visit? I called to cancel my third appointment and the associate said to wait until they tried to bill my insurance again. I've only had two visits. My insurance isn't going to pay for 4 visits. Being double charged the first time could have only been an oversight or a mistake. Being double charged twice is a pattern. I will be double charged anytime I visit this office. I would have been a lifelong patient but I'm now looking for another medical practice to trust because I don't recommend Village Medical.

I had an appointment on Friday morning at 11am to get my medication refilled. They demanded my payment immediately to see a doctor. I never got to see a doctor only a nurse practitioner, which is not able to sign off on my medication refill. It is now Monday at 11:30 AM. I still have not got my medication refilled. I have been out since Friday.