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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
One of their semi trucks *** Number ******* drivers name ********* was dropping debris quarter size stones from the dump trailer all over the highway which caused multiple damages to my hood, front grill, windshield and on top of the trucks roof. I went to the company and spoke to the manager the same day of the incident and I was told to call the office tomorrow so they can give me the insurance information to cover the damage's on my vehicle. When I called I spoke to ***** she told me that the manager will be calling me back but never did and after that they never picked up the phone. I made a police report also, the incident happened on July 13, 2023 around 3:40PM.
Business response
08/03/2023
If reference to *********'s complaint, as much as we are sorry this situation happened to his vehicle, we do not haul stone. We are a recycling business and haul steel, copper, wire, etc. This must have been from a different truck or possibly from road debris.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.