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          AHI International Corp. has 1 locations, listed below.

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            Business ProfileAHI International Corp.

            Travel Agency

            Contact Information

            8550 W Bryn Mawr Ave Ste 600

            International Tower

            Chicago, IL 60631-3217

            Visit Website
            (847) 384-4500

            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 62

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            8550 W Bryn Mawr Ave Ste 600 International Tower, Chicago, IL 60631-3217
            BBB File Opened:
            5/1/1977
            Years in Business:
            62
            Business Started:
            4/1/1962
            Business Started Locally:
            4/1/1962
            Alternate Business Name
            • AHI Travel
            • A H I International Corp.
            • Alumni Holidays
            Business Management
            • Ms. Heidi Kingery, Vice President, Guest Relations
            • Mr. Richard D. Small, President
            Contact Information

            Principal

            • Ms. Heidi Kingery, Vice President, Guest Relations

            Customer Contact

            • Ms. Heidi Kingery, Vice President, Guest Relations
            Additional Contact Information

            Fax Numbers

            • (847) 318-5000
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/12/2023

            Complaint Type:
            Product Issues
            Status:
            Unresolved
            We booked travel to **** (**** and its People ~ Havana (******)). We paid $2,000 for an upgraded room with a balcony. The trip used a different hotel and it had no such room. After we arrived, the hotel, which had never been advised of our paid upgrade, provided a slightly larger room down an outside passage where we got wet every time it rained and which had no WiFi for the first four days. The windows were all blocked with growing bamboo, and not only was there no view, but almost no light came in. It was not a room for which we would have paid extra. We requested a refund of the $2,000. AHI Travel spoke once with my wife and then refunded $600, claiming " That is the difference between the category you received and the Jr. ***** lower category." That was not acceptable and we tried in writing to explain why. It has since ignored multiple emails and failed to communicate. We want our remaining $1,400 refunded. We have copied the email chain into a Word document and it is attached.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ellen C

            01/10/2023

            Got covid on recent trip to *****. Couldnt continue with group and needed to change travel plans. AHI boasts about the benefit of $1000 travel insurance. What a joke!!!The company they use, AON, has terrible ratings. Ive been trying to get the money back for months. I sent in what they requested, then they ask for something else. Guess they hope youll give up or die. AHI does not help you at all. You are at the mercy of this insurance company. *** also boasts about making *************** flights if you book through them. They are really quick to get your credit card info but not so careful to get you the best deals on hotels or flights. Booked me in an airport hotel that supposedly had a shuttle to the airport to find it was 20 minutes away and there was no shuttle at the time I needed.
            Read 1 More Customer Review

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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