ComplaintsforJG's Projects, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
on 7-20-2023 we paid them for a job to leakproof water entering our front porch and they added a covering layer on the front porch as well. On August 2nd the covering layer was already pealing off. I contacted the contractor but ever since got ignored. Nobody came out to even take a look nor offer a solution to fix this. Very unprofessional behavior and the sales guy associated with the business keeps pushing it off.Initial Complaint
10/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Paid contractor around $8,000.00. Contractor poured new patio, driveway, and sidewalk on 03/29/2022. We were told that the concrete would set in time for the expected timeframe. It rained, the concrete was never covered and water made terrible ruts in the driveway among other very noticeable imperfections. Contractor was notified of the inconsistencies in the work that had been completed. We attempted multiple times to contact him in order to have him fix the issues. Wanted to fix the issues with overlay. We declined as we had been told by other contractors that this would not hold up over time and that it was not advised. The contractor gave us date after date of times that he would return to repair the concrete. He has made one excuse after another why he has not made it back to repair. It has now been 7 months and we are nowhere closer to a resolution. He will read the messages that we send him but will not respond. This is no way to run a business and extremely unprofessional. He was recommended by so many people, needless to say, this is so disappointing.Initial Complaint
09/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
July 2022 I paid $3727.21 to JGs Projects, *** ********* for front/back sidewalks butting upto foundation, garage, entry doors, steps and asphalt drive, and a partial garage slab at door entry. I was only given a proposal for the job which i signed and it was our contract. On 8/18/22 I had the City Of Decatur home inspector do a consultation of the work done. He found four deficiencys from the Int'l Res Code and Amer Concrete Institute. Consultation letter and code references from IRC and ACI documents attached. Proposal has Guidelines on back side #1. See document Besides failed codes, he concreted siding and metal garage door framing into the job. Not enough control joints. Owner wanted to "fix" a new concrete tearout and pour with "overlay" that I did not agree to. Water drains into the garage after redo. Sawed the edge of sidewalk and left half cut half not with circular cuts showing. Water pools. Owner texted saying he would be back next day to finish. No show or contact over 6 days so he did not finish the "repair". I sent email and text msg requesting refund. I have pictures of my property of the job before, during and after. He sent me a harrassing and intimidating letter of Terms and Conditions that he made up after receiving my email threatening jail and $10000s of dollars fine for me taking pictures of my property and his work and giving honest opinion of him and his business. I filed a police incident report because of the threatening intent and refused to have him back on my property. This caused me depression, anxiety and panic attacks that sent me to the Dr which I now am on antidepressants. I now have to pay someone else twice as much to have his work tore out and redone plus $2300 to have asphalt drive resurfaced and sealed from him damaging it. He is an unethical contractor with contradicting excuses that has taken advantage of a senior single female on SS. My offer was to have $4000 refunded plus fix driveway and we go separate ways. He refused.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.