ComplaintsforThe Villager Card & Gift Shop
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Complaint Details
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Initial Complaint
12/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a vanilla **** gift card for a Christmas gift. We've made multiple attempts to get the card activated. The website for activation is not working. The phone number on the gift card, is a recording. We are on hold for a hour each time before we finally hang up. I called a number that was on the website that I ordered from. I was told the card was compromised. She would not explain further. I asked for a new card or a refund. She said she could not do that. She said someone would call me in 2 to 3 days . I just want a refund. This is ridiculous. This site is a scam.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.