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Complaint Details
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Initial Complaint
06/06/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On May 17th 2022 , I tried to purchase a Used"MagnaFlow , Catalytic converter,"part model # ****** , form a company called junkyards near me. The are supposed to be based in ***********. . The price was $769.00 . I paid them on this date. Upon talking to them they were supposed to issue me a invoice # and receipt right after the transaction. They did not. I called them back about it and they still did not comply. During this time my friend called me and said he had a wrecked 2006 **** F-350 that has a Catalytic converter on it that I could have. I immediately called them at another sales ph# that the had given to me of **************. To aquire a refund. Upon calling them I spoke to a guy named ******. ****** told me they would institute a partial refund of $180.00. in five business days, and that the remainder of the money $589.00 would come in 5 more business days after that date. I did receive the $180.00 on 5/23/22 which was a Monday. He then explained to me that the remainder of $589.00 would deposit automatically into my account on Tuesday of the next week date: of 5/31/22. When I didn't receive it that day. I called them on the fallowing day and they would tell me there system was down. I called the the next day on the 3rd of June , and on the phone numbers provided in this report. They wouldn't even answer my calls , from my phone # ************. I tried calling them from my girlfriends ph#. And they answered. And would continue to give me the "Run around!" Then they said they'd call me back. They didn't call me back. Then when I tried calling the from my girlfriends ph# again. They avoided answering her ph#. Please help me. Their ph# is ************. Their sales website is "*******************************************" . I've also provided the other website which is, "https://junkyards-nearme.com". This is another website they had me use to deposit the money into their account. It's " ************************ I used Zelle through my ***** Fargo account.Customer response
06/09/2022
You sent money with Zelle
You sent money to supersalesoutletsllc. Here are the details:Date 05/17/2022 From account XXXXXX2933 Amount $769.00 Fee $0.00 Confirmation code RP0QG4MDRQ supersalesoutletsllc will receive a message saying you've sent the money and explaining any steps that *** be required.If you did not send this money, or if you have questions, call ***** Fargo *********************** at ****************** hours a day, 7 days a week.Please do not reply to this automated email.Terms and conditions apply. Transactions typically occur in minutes when the recipients email address or U.S. mobile number is already enrolled withZelle. Available to almost anyone with a U.S.-based bank account. For your protection,Zelleshould only be used for sending money to friends, family, or others you know and trust. The Request feature withinZelleis only available through ***** Fargo using a smartphone, and *** not be available for use with all small business accounts at this time. In order to send payment requests to a U.S. mobile number, the mobile number must already be enrolled withZelle. Neither ***** Fargo norZelleoffers a protection program for authorized payments made withZelle. To send money to or receive money from an eligible small business, a consumer must be enrolled withZellethrough their financial institution. Small businesses are not able to enroll in the separateZelleapp, and cannot receive payments from consumers enrolled in the separateZelleapp. For more information, view theZelleTransfer Service Addendum. Your mobile carriers message and data rates *** apply.
Zelle and the Zelle related marks are wholly owned by ************* Services, LLC and are used herein under license.2fc09f74-cf05-45fa-9fb4-f2246292db7a
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