ComplaintsforAirMax Heating & Cooling
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Complaint Details
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Initial Complaint
12/13/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Humidifier was leaking. Air Max **** a young inexperienced man to my home. The problem was a plastic casing that was clogged. I helped him clean it out. He went to put it back and stretched out the coupling inside. They found another coupling, but it took the young man over 4 hours to install it, because he told me he did not have the right tools to install it. I also asked him to clean the furnace. He handed me a **** for over $500.00. I had no objection to paying the $89.00 for the furnace cleaning. But the rest of the charge $445.00 was for cleaning and putting the plastic casing back, because it took over 4 hours. I spoke to the owner and told him he was out of line and that he **** an inexperienced person to my home without the proper tools. He said he would take off the $89.00 furnace cleaning, but I had to pay the $445.00. I contacted two other heating companies and they told me that the part was $30.00 and it should of taken 5 minutes to put the part back in. I should not of been charged hourly for someone that didnt know what they were doing. The owner took advantage of an older women living alone. I even had him speak to my husband that was in a nursing home. He was as rude to him as he was rude to me. Shame on him!! I
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.