ComplaintsforSerenity Monuments
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Complaint Details
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Initial Complaint
11/04/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On August 8, 2021, I paid to Serenity Monuments the sum of $4188.98 in the form a registered check for a headstone companion monument for my husband ******* * *****, who passed away on May 11.2021. I have had no communication from this company,so I contacted them on July 18,2022 as to the status of this. I was sent an email from ******* ****** that it would be possible done next week. I have been checking the cemetery every other day since to find out if it has been done and nothing so far. I am getting emotionally very upset by the lagging time and would like to see this done or get a refund of my money with interest and the inflationary compensation of the job not done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.