Business ProfileforAira Fitness LLC - Gurnee
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 4/05/2022, BBB contacted the business regarding its health claims stated on the website. The business was asked to substantiated the claims made regarding the benefits of using the businesses services. The business has failed to substantiate the claims on the website as required by the BBB’s Code of Advertising.
The business advertised the following product on their website:
Specifically, we are looking at:
- “Old life”
- More positive
- Sleep better
- Live Longer
- Boosted immune system
- Improved self esteem
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
As of 5/2/2022, business has not responded to BBB emails or substantiated claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 5101 Washington St, Gurnee, IL 60031-5916
- BBB File Opened:
- 6/18/2019
- Years in Business:
- 5
- Business Started:
- 1/25/2019
- Business Management
- Ashley Giampoli, Business Manager
- Contact Information
Principal
- Ashley Giampoli, Business Manager
Customer Contact
- Ashley Giampoli, Business Manager
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Julie S
1 star07/04/2023
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