ComplaintsforJohansen & Anderson, Inc.
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Complaint Details
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Initial Complaint
01/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Never told me labor cost was 80 bucks ever 15 mins then took hour and a half to switch two wires no parts.. I feel I have been the victim of fraud.. The Tec said he reversed the polarity on transform because comed was working in the area..comed was not in the area January 7th.. Furnace stop at 3 am..he stretched out his time to build the cost..Business response
01/10/2022
I will forward this to our service manager, he will talk to the technician that was at your house and call you later this morning.Customer response
01/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Contact Information
925 Plainfield Rd
Joliet, IL 60435-4496
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.