ComplaintsforJim's Auto Clinic, Inc.
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Complaint Details
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Initial Complaint
11/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My car was brought to this shop after it broke down in the area, they found and issue with my engine and said it needed to be replaced, this was January 2022, I paid **** and picked up the vehicle 01/27/22, 2 weeks later the vehicle was having problems and the check engine light was on, I bought it back in several times they kept saying the oil was low and a leak the had they then said it was a bad engine and replaced it again, and that me was bad and June 2022 still problems they said they would resolve the issue by rebuilding the engine, they got the car back 07/01/22 it then had a gas leak that they fixed, I have asked for receipt on the repair made for the rebuild and he refused and told me that they would not give me warranty on the engine or work after the repair was done, I have had more engine issues since then and it is currently unable to be driven and the work is 100 percent all engine and I have brought it to another mechanic and they are saying the parts are not new and not even sure that it was a rebuilt engine at all. I have paid over **** in repairs and have lost work and money due to the bad work and lies this company has saidInitial Complaint
11/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
my heater hose broken off due to them so called fixing it so i had them replace it but they replace a small piece which made the hose burst again antifreeze got in my engine causing it to overheat and stop running they blame it on me knowing it was all there fault. I went to the mode and make of the car company the hose that this company replace. i was not the right hose over a year ago that's why it broke the first time. I have receipts and documents in the car that's being worked on by a different auto clinic this will be my second time replacing my engine
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.