ComplaintsforKBI Plumbing, Sewer & Drain
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Complaint Details
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Initial Complaint
08/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I have paid **** for this company to ruin my bathroom. The pipes are leaking and crooked the bathtub they installed is cracked and pieces are broken off it. They have been back to my home 4 times for this problem. I want my money back I have to hire someone else to come fix what they've done. They're rude while they work.Business response
09/02/2023
This lady is unhinged. I dont care what she writes and im certainly not paying the BBB to avoid her bad review . Anyone who researches ** will see what kind of company we are.
Customer response
09/05/2023
Complaint: 20551473
I am rejecting this response because: I want the **** back for my tub that you installed and damaged. You broke my pipes. Made them crooked and leaking. They hadn't been that way til you came to my home 5 times to "fix" them and failed. You are absolutely the rudest company we have ever used. My brand new tub is cracked and dented because of your company.
Sincerely,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.