Customer ReviewsforS & S Towing, Inc.

I have never ever seen a more rude, crude, heartless, ruthless, corrupt, hooligans, running around doing whatever they want with no authority to oversee operations

They illegally towed my car that was parked in an alley. Not on the property where I do pay a fee to park at monthly. They dont have the authority to tow cars parked in the alley. I will be filing a complaint with the ****************************

These people are running a scam they towing car and removing permit tag for profit my permit was Displayed properly around my rear view mirror when I picked my car up it was on the passenger side floor these people need to be stopped I'm sure this is definitely illegal

Probably the most scam towing business in the area. Towed my car from my own parking. Not only that, they cracked my front bumper. Upon inspection before leaving lot i made them aware. Was told to email claims. Which I immediately did and didnt leave until i had taken all the pictures. Emailed them. 5 days later nothing emailed in response. So i call business. She asked me my name and said she would let them know. About an hour later i get an email. Your claim is denied lol. The damage was there before towing. Keep in mind, i bought the car brand new. 24 hours before them towing it. I found it funny when the email said. We have time stamp video of it being cracked. When i respinded i said time stamp means nothing when ur guy could just put it back down. Take a picture after damaging it then taking it again. Bunch of scammers. It is pathetic how they operate. Not only that. Bunch of cowards. Hiding in their window being all scary n slurring their words when u confront them. Incompetent men and women.

Car was illegally towed from my apt complex, in the correct spot, displaying sticker in the window. When we called ***** they were extremely rude, said it was towed for no sticker and refused to even let us show them the sticker before payment. This is the 2nd this has happened with this company. The first time they refused to take my money and claimed there was spit in it during the middle of covid Numerous missing things from both cars each time. Weirdly enough my other car was hit in the street around the same time yesterday If you are a landlord looking for a tow company, do not use *****. ******* these reviews, there should be a class action lawsuit coming their way soon. CHECK YOUR CARS AFTER THESE PEOPLE ILLEGALLY STEAL IT!!!

Shady company, very suspicious practices. All you need to do is read the other reviews for proof that these vultures basically hang out at the parking lot next to Target and the useless **** store off *************** in ******** **, waiting to just randomly ruin someone's day. I say this, because I exited my car and within 10 minutes, it was gone. First of all, as the other reviews mentioned, they need to move their signage so that it's visible.... but even if that were the case, they'd still be ruining people's day for no other reason than to profit off their misery. I'm pretty positive what they do is illegal. HOW DO THEY KNOW I WASN'T HEADING TO THE TARGET? I don't even think they care if you're violating the parking lot rules or not. They just need to bleed someone out today, and it's going to be you or me. Now tell me if in any way that's a decent line of work/business. Imagine your career being centered around hurting people, seemingly illegally. Because frankly, that's what these schmucks do. They think they hold all the cards, just because they hide behind a big fancy gate, and are enabled to s**** innocent people over, because they suffer little to no consequences for their actions.

This business is legalized theft and extortion.My daughter parked for 5 minutes in a zone that was supposedly controlled by them, even though the signs weren't visible anywhere.These bullies towed my car, which she was using, and held it to ****** until I paid a large fee. Additionally, the place where you go to pay the ****** is a sallyport such as you might find at a prison. It's a full height turnstile built into a barred entryway, which the goon behind bulletproof glass controls and - get this - they can lock you in as well as out. I took my phone out and they accused me of taking pictures without their consent. They would have actually imprisoned me there while they called the police had I not had to show them the contents of my phone to prove I wasn't taking pictures. That's false imprisonment, people. These people are absolute scum, taking people's cars hostage. And if they feel like it, taking you hostage as well. Need your car to get to work? You could be down to your last few hundred dollars for the month, money to feed your kids or pay your rent. But if you cross paths with these bullies, you're 100% out of luck. They don't care. Like I said, legalized extortion. They should be shut down.

My car was towed, but shouldn't have. The manager of the building where I parked intervened on my behalf and told the towing company that they should not have towed my car. I had to pay $37.67 for a Lyft ride to get to S&S Towing. The towing company later agreed to refund me my money for only the towing charge, and I have cashed their check. The issue is with how they issue refunds. They demand that the person come to their place of business to sign for the check. They refused to send the check via registered mail. What if I lived in California, say? It would cost me more to fly/drive to ************, ** to get the check than the check is worth. Their policy needs to change. I also asked them if one of their drivers, given that their drivers frequent Wheaton where I live, could bring the check to a mutually convenient location near me, and I could sign for the check there. The company said 'no'. They refused to issue the refund to my credit card, even though they charged me originally for the tow on that credit card. I tried to explain to them that, if I came to their house and took something valuable that belonged to them, and then, later, they called me that I shouldn't have done that, aside from agreeing to return the item to them, it would be incumbent upon me to drive it back to them, not make them come to my house to get what I "stole". They didn't see it that way. They were not willing to compromise or see the immorality of their policy. Someone needs to persuade them to change their refund policy, especially in cases where people live far away.