ComplaintsforIllinois Housing Options, LLC
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Complaint Details
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Initial Complaint
04/26/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On April 15 I filed a complaint against American Home Solutions ********** **. for a $****** reimbursement for a water heater that I paid for out of pocket. Since I filled the complaint I have heard from American Home Solutions and was told that I was not entitled to the reimbursement because I quit my membership. TRUE I DID QUIT my membership but that was on February 18 2022. The water heater was installed in September of 2021 which meant I was still covered under the contract for a reimbursement from American Home Solutions. I can not see how a company can promise something and then fall back on their promise. I'm not an attorney buy I would think not following a contract would be false sales practices . Please let me know how I can get the reimbursement. NOTE : I was paying American Home Solutions $ ***** per month for approx. three years, for their service .When I joined I was told at first if any appliance could not be repaired ( I n this case ) my hot water heater, they would replace it for me at no cost, that then changed to they would reimburse me $ ****** when I had the water heater installed, I am not presently a service member, but I am a disabled ******* Veteran
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.