ComplaintsforBeach for Dogs - Naperville
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Complaint Details
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Initial Complaint
11/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I started with a dog 4 years ago and due to personal reason's my experience with Beach for dogs did not end well. I can't put any blame other on myself but I gave them ****** of my money for them to train a dog that they told me was untrainable. Now I rescue a new dog to be trained to be a comfort dog.. I pay another 3000,00 dollars to have him trained. He has found these amazing trainers and he is the best dog and when the time comes that he should be certified I find out that his two trainers have left... we both we so upset put I felt I owed the respect to finish with ****. I continued to bring him to her for the last few weeks and I could see the difference in my dog. When the time came we set up a time for him to be certified but I started hearing from some of my friends that my Dog was being crated and not trained properly because he was full of energy. I saw a complete difference in this dog. I feel that she took a large amount of my money and when I looked her up she had no creditable training to be certifying my dog to be a true service dog in healthcare. This needs to be looked into and she needs to be honest on her credentials and what she promises.. I hope my stupity will help someone else.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.