ComplaintsforFry & Son Water Proofing
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Complaint Details
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Initial Complaint
05/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
***************** and **** and **** **** waterproofing damp proofed the inside of my house even though he said we cant do that because of the fumes when discussing the job with me. He stated, You dont want fumes in the house. It was agreed that the exterior walls were getting damp proofing. I texted him the pictures. He got angry. I called him and he didnt answer. He called me back with a profanity laced rant which my 9 year old daughter heard because I had him on Bluetooth as I was in the car driving my daughter to swim lessons. I texted him that she heard everything and that he should be ashamed of himself. He then texts me your f****** daughter should not be on your f****** phone. He also left me a voicemail calling a f****** idiot and telling me I dont know what the f*** Im doing. Just do the job right. Admit you made a mistake and correct it. I have the text messages of the conversation, pictures of the work and the graphic voicemail he left. This guy should not be allowed to do business. Honestly, he should be arrested.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.