ComplaintsforRedstone Supply
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Complaint Details
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Initial Complaint
06/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On March 3, 2024 I had bought fencing for my pasture. I had purchased 3 rolls of fencing that were supposed to be 660 feet. The intent was to put up 3 rails around my pasture which is 609 feet. The first railing went up well and had some remaining (which should be the case) when putting up the second 2 rails they were both short. I have called the company and left 3 voice messages, messaged them via the website and have sent 5 emails explaining the problem and requesting some assistance. I had to return some items and when I emailed them about that they responded right away so I thought I would email the same person about this issue and no response. I don't feel as if I should have to buy another roll so I can complete my fence because each roll should have been MORE than enough with extra left over. I am asking for assistance from you since I can't get any response from them. Each roll was $479 plus shipping. Obviously I don't need two rolls, just one so I can complete my fencing and get my old fence down.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.