ComplaintsforA Lady and Her Tools, Inc.
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Complaint Details
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Initial Complaint
02/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid $30 cash on Nov 18, 2021 to the store owner for a custom sign. I have texted, called, stopped in to store. When I went to store physically twice. I was told in January they were working on it and would call me when its done. At end of January I walked into downtown store and was told it would be made in another week and delivered straight to my house, they took my address and were going to hand deliver. I have reached out on their website asking when I can expect it, to find other people have had the same problem. Please help me recoup my lost money.Initial Complaint
12/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 21/22nd a deposit was made to make a console table. She was paid $162.50. It was promised that it would be done by thanksgiving. Then it was before Christmas. Now its the week of Christmas and still nothing. Every time Im supposed to be picked up something comes up and she has to cancel. She has my money that I paid for deposit and hardware I purchased for table. I do have bank statement showing half the money was paid. And all text messages that show conversations between her and I.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.