ComplaintsforSamaritan Ministries International
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Complaint Details
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Initial Complaint
04/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I was a paid member of Samaritan Industries, while I was self-employed, I then had a heart issue and was admitted to the ER at the hospital. Upon, getting released and my health back I received a $4000.00 bill from the hospital. I then followed the steps online to submit the bill to Samaritan Ministries. They then said I submitted it incorrectly. I then submitted it again with one of their representatives on the line walking me through. They once again denied my bill and sent me a question Physician Verification Form. I took the form to the ER several times, only to be told that they have never seen before and will not fill it out. I then made several calls to Samaritan and received no help. My bill is now in collections, and I have only been able to make small payments on it as my credit score weekends. They made everything so difficult and so I cannot submit my emergency bill for help.Customer response
04/24/2024
This is my notification that Samaritan Ministries has contacted me personally. We together have worked out a solution to my issue and the complaint has been resolved. I want to thank the BBB for helping me in this and also thank Samaritan Ministries for responding in a professional and very helpful way. Please know that my complaint sent into the BBB is no longer an issue and I have no have anything against Samaritan Industries.
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Contact Information
6000 N Forest Park Dr
Peoria, IL 61614-3556
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1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.