ComplaintsforRam Auto Body
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I Had to bring my vehicle back to Ram auto body do to botched paint job that was done the first time that I wasnt happy with. When I finally received my vehicle back I had a service engine light and drive train malfunction on dash from a rodent getting into engine bay and chewing on wires while it sat at his shop for 3 months. A 3 day paint touch up job took 3 months to complete worse experience ever I dont recommend anyone to do business with Ram auto body.Business response
04/19/2024
/We did not receive the initial correspondence in reference to the above claim. We just tried contacting your office to ask for additional time to respond to this complaint as this was not received in our office until Tuesday, April 16th. Unfortunately, we were unable to reach you by phone due to a staff meeting. Please respond at your earliest convenience.
Sincerely,
*********************************
Ram Auto Body, Inc.
************
Customer response
04/23/2024
Complaint: 21493964
I am rejecting this response because:
Sincerely,
***********************************Business response
05/14/2024
Please find the attached documents regarding the above complaint.If you need any additional information, please do not hesitate to contact us.Sincerely,Ram Auto Body, Inc.************Customer response
05/14/2024
Complaint: 21493964
I am rejecting this response because:
Sincerely,
***********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.