1 Customer Reviews
Review from Yvonne B
1 star05/16/2024
Terrible. Tried to get me to fix things I didn't need. Asked them to fix one problem and they kept the car a week and didn't call to let me know the progress, even though they said they would. Got the car back and within a week it was doing the same thing. When I called he said they didn't fix the problem I took it in for. He told me that the parts they were replacing would fix the problem before I agreed to it. so $1500 later it's still not fixed.
Cane's Automotive Response
05/29/2024
If any of the parts we supplied are bad, we would be happy to warranty them, parts and labor, no charge. We are very sorry you did not get the outcome you wanted. That being said, we did make an est. to take care of all of your issues. You stated that your son would be doing the brake calipers, hoses, ect. to cure the one brake that was running hot. He had already done one caliper but, it needed the other caliper and both front brake hoses. You would not let us do this part of the work. We were only to do the computer controlled hybrid brake booster vacuum pump, the relay, and the check valve with hose. You were told the other work, to be done by your son, would have to be completed before the your car would operate correctly. This was stated on your invoice that you agreed to and signed.
Customer Review Rating
Average of 1 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.