ComplaintsforNutrition Works, Inc.-State St.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I went to Nutrition Works on 11.04.2022 and made a purchase. Usually, I would receive a 30% discount. I was told this discount was no longer available except only to policemen or veterans. I said OK then but when did this change. The clerk could not give me a date so I request to talk to the manager and then another lady came up and said we could no longer continue to give the store away. I said OK then, I have a coupon, attached, she then said that expired on 11.01.2022. I said but it does not say 11.01.2022, it implies that it is good through November 2022. She said it is good to 11.01.2022 and that's it. So, I put quite a few items back and then purchased the things I really wanted for that day. Normally, when I purchase essential oils there, they place them in a small separate brown paper bag because sometimes they may leak. This time, the lady was very rude and placed them in a bag with the (3) boxes of tea that I purchased all in one plastic bag. So, the manager had went back to what she was doing before she had been interrupted so the initial lady did separate them per my request.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.