Customer ReviewsforThompson's Drywall

Preston Thompson is untrustworthy, extremely tardy, and unprofessional. Do not waste your money, time, or peace of mind with this individual. We are still waiting for the refund that Preston agreed to pay back to us 3 weeks after he took our deposit and neglected the work

This is a totally absolute slander of me and my character. Ken ******* and his wife decided to BREACH CONTRACT AGREEMENT and not move further with the job, 4 days prior to day of AGREED COMPLETION. THEY BASICALLY WAISTED MY TIME AND EFFORT TO HELP THEM COMPLETE THEIR PROJECT...NO REFUND WILL BE GIVEN.

It is Preston who BREACHED CONTRACT by starting the project nearly an hour later than what was agreed upon on the contract that HE wrote up. When he finally arrived Preston had no supplies or materials handy. Upon arrival, we paid Preston 50% of the total estimate by check—he left IMMEDIATELY to cash the check and “purchase materials”. He returned roughly 3 HOURS LATER with disposable tarp. Also upon returning to our residence, Preston asked if we could pay him by Zelle instead of by check because his bank would not give him immediate access to funds cashed by check. We obliged. WE also SUPPLIED the ladder, steamer, scraper, scorer, and the removal solutions that he used over the next 3 hours to remove a mere 2 feet by 4 feet of wallpaper. Our project was then neglected by Preston, who canceled every subsequent work appointment after the first and only day he came to work at our home. There is NO POSSIBLE WAY that our project would’ve been completed anywhere close to the 4 days he had left on the work order. Furthermore, when we expressed our frustrations and requested a cancellation and refund, Preston AGREED to pay back the funds. We even agreed that instead of sending back $1175 (which was the full refund), that Preston could keep $150 as compensation for the work he had done, and he would send back $1025. In fact, Preston said he would pay it back by later that same evening. The next day the money had still not been returned. When asked, Preston’s reason for not sending the money was that he was just “trying to make some funds available from other work” he was doing—which is ridiculous considering that he could not have spent much money on materials or supplies for our project considering all he purchased was disposable tarp. For nearly a month I have been trying to recover the funds we agreed on. Preston has been avoidant. His reply to this review is the most I’ve heard from him in a month. Its not slander if when its true— this has been our experience with Preston ********.