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          Additional Information

          Montway Auto Transport

          View full profile
          Location of This Business
          425 N Martingale Road, Schaumburg, IL 60173
          BBB File Opened:
          8/29/2007
          Years in Business:
          18
          Business Started:
          6/1/2006
          Business Started Locally:
          6/1/2006
          Business Incorporated:
          6/8/2007
          Accredited Since:
          9/1/2007
          Type of Entity:
          Corporation
          Alternate Business Name
          • Montway LLC.
          Related Businesses
          Hours of Operation

          Primary

          M:
          6:00 AM - 10:00 PM
          T:
          6:00 AM - 10:00 PM
          W:
          6:00 AM - 10:00 PM
          Th:
          6:00 AM - 10:00 PM
          F:
          6:00 AM - 10:00 PM
          Sa:
          7:00 AM - 9:00 PM
          Su:
          7:00 AM - 9:00 PM
          Business Management
          • Mr. Richard K, Customer Relations Manager
          Contact Information

          Principal

          • Mr. Richard K, Customer Relations Manager

          Customer Contact

          • Ms. Erika Binder, Team Leader
          Additional Contact Information

          Fax Numbers

          • (224) 220-5128
            Primary Fax

          Phone Numbers

          Website Addresses

          Additional Business Information
          Additional Info
          Montway Auto Transport has requested that before filing a BBB complaint, consumers contact them at info@montway.com or (888) 666-8929 and request to speak with a manager.
          Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Montway Auto Transport will resolve this situation for you in an expedient manner.
          Serving Area
          • AK
          • AL
          • AR
          • AZ
          • CA
          • CO
          • CT
          • DC
          • DE
          • FL
          • GA
          • HI
          • IA
          • ID
          • IL
          • IN
          • KS
          • KY
          • LA
          • MA
          • MD
          • ME
          • MI
          • MN
          • MO
          • MS
          • MT
          • NC
          • ND
          • NE
          • NH
          • NJ
          • NM
          • NV
          • NY
          • OH
          • OK
          • OR
          • PA
          • RI
          • SC
          • SD
          • TN
          • TX
          • UT
          • VA
          • VT
          • WA
          • WI
          • WV
          • WY
          Products and Services
          Serving the residential market, Montway can arrange door-to-door car shipping with open or enclosed trailers, as well as expedited services. Montway’s business solutions sector focuses on the automotive logistics needs of enterprises in sales, manufacturing and finance. B2B offerings include single and multi-vehicle moves, home delivery with lead generation, managed services and auto transport portal technology
          Refund and Exchange Policy
          • The option to cancel a shipping order is available at any time, at no cost and with no cancellation fees as long as the order has not yet been assigned (dispatched) to a Carrier (transporter). The amount paid will be refunded in full.

            Refunds will be processed within 48 business hours of the cancellation request.

            Cancellation of an order must be submitted in writing via email sent to info@montway.com. Montway, Inc. does not accept or honor cancellations made via phone call.

            Once a Carrier (transporter) has been assigned (dispatched) to a shipping order, Montway, Inc. notifies Customer via email (the email provided at service booking).

            Order(s) booked as "Discounted Cash Price" - partial payment required:

            If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), the partial payment will not be refunded as our services have been rendered when a Carrier (transporter) is assigned (dispatched).

            Order(s) booked as "Regular Price" - full payment required:

            If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), $199.00 will be assessed as our services have been rendered when a Carrier (transporter) is assigned (dispatched). The remaining balance will be refunded in full.

          Contact Information

          425 N Martingale Road

          Schaumburg, IL 60173

          Visit Website
          (888) 666-8929

          Business hours

          6:00 AM - 10:00 PM
          Business Hours
          6:00 AM - 10:00 PM
          6:00 AM - 10:00 PM
          6:00 AM - 10:00 PM
          6:00 AM - 10:00 PM
          6:00 AM - 10:00 PM
          7:00 AM - 9:00 PM
          7:00 AM - 9:00 PM

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          Accreditation

          BBB accredited business

          Accredited Since: 9/1/2007

          Years in Business: 18

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.