Customer ReviewsforWindroot Corp.

I am a CPA with clients using **ES and in having difficulty with a technical issue with ** access due to an incorrect email address I was told by the Intuit support agent that I needed to upgrade to the most current version. He then arranged for me to make an upgrade one year payment of $2,547 to Windroot Corp.After getting a monthly **ES monthly invoice I questioned why I was paying annually and monthly.This was curious in that the hosting via ************** and subscription to **ES Platinum were both being paid via credit card.I checked online and with representatives from both Intuit and ************** both confirmed monthly billing and no record of this payment made or knowledge of Windroot Corp. https://windrootcorp.com/about-us/I then looked up the company and called and got a person telling me they would look up the billing. Subsequently I had two calls from the following phone numbers purporting to be representatives of Intuit. Both later confessed to working for Windroot who says they are a ISP.630 447-XXXX 703 592-XXXX When I told them I was going to disclose their scam to Intuit I received a refund in full email I am concerned that an employee who I contract through the ** support line is working to defraud ** customers with this SCAM.

************, thanks for sharing your feedback. We at Windroot, set a high standard for our customer service, and were so sorry to hear this was not met in your interaction with our business. Your purchase [ref. order# ********] was for **** license which was already shared with you post payment. We've refunded the complete order amount as per our 'no question asked' refund policy. [Transaction ID: ***********, Date: 23-Feb-2022 19:09:15 CST]. For any further concerns, you can reach us on ******************************** or call us at **************.