Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Urgent Rent-a-car has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforUrgent Rent-a-car

    Car Rentals
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    4 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Rachelle B

      5 stars

      12/12/2023

      It was incredibly easy to rent a car from here, while other companies were rude that I didn’t have a major credit card

      Urgent Rent-a-car Response

      12/14/2023

      Thank you!
    • Review from Mike j

      1 star

      03/02/2023

      I don't see how they are still able to operate...Someone needs to do their job and get this place shut down...To let a place like this do what they do to people with the arrogance they do so is unbelievable...They rent someone a unreliable car that will break down soon as you drive it out the lot...to turn back around and let them know the car is unsafe to drive for them to tell you your not getting your money back or your DEPOSIT...didn't even go a block...most people who get taken advantage of unfortunately try to handle the situation out of anger and even end up arrested...then blasted on ******** for their amusement...This type of service and scam should not be allowed dealt with to show that someone cares about the businesses we let serve our community... ********************************************

      Urgent Rent-a-car Response

      03/07/2023

      Thank you for sharing your opinion! As you know, we are #1 in providing cars on-demand in 5 different States and due to our excellent service, we are sold-out in nearly every community we are in every night. If you’d like to reach out to our team for help you may contact (888) 712-0103 and it will forward to the branch nearest you.
    • Review from Nisha

      1 star

      01/21/2023

      Negative 1 star. These people are rude and unprofessional. The cars are dirty and trashed inside and out! The service *****! 0 customer service skills. Everyone that works there are dirty and crack heads! Needs to be put out of business asap!

      Urgent Rent-a-car Response

      01/23/2023

      We are currently sold out, check back tomorrow. Thank you.
    • Review from Alena N

      1 star

      04/16/2022

      Do not spend money here. They rent cars to people without disclosing all information. I rented a car and the engine light came on as soon as I left the lot. The car interior was filthy. The trunk had maggot filled chicken from church’s chicken. I was assaulted by Jordan the owner and threatened with guns.

      Urgent Rent-a-car Response

      01/23/2023

      We are currently sold out, check back tomorrow! Thank you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.