Business ProfileforAljets Automotive Inc

While returning to ********* from an early winter camping vacation in the southwest, our vehicle broke down on I-55 outside ******** late in the afternoon. We called the agricultural equipment dealer we could see in the distance, who highly recommended Aljets Automotive. We called Aljets and spoke with ***, who was sympathetic to our situation and told us if we could get to the shop they would do their best to get us back on the road. He gave us the name and number of a towing service and took our vehicle information to begin to determine the problem. While we contacted the towing service and secured the short tow for our truck and trailer to Aljets location, *** searched his sources for the anticipated repair parts nearby and made arrangements to have them delivered to the shop. The parts were waiting there when we arrived. Once he had the truck on site *** confirmed the right parts had been secured and *** jumped on the project, confirmed **** diagnosis from our phone conversation, and worked after-hours to replace the failed part. Unfortunately, the replacement part, while functional, had issues, was not up to Jims standards, and he was reluctant to send us off into the winter night with that part. He offered to drop us off at a nearby restaurant for some dinner, and ordered additional replacement parts for delivery first thing in the morning. In the morning *** installed the replacement parts, troubleshooted some error codes, and got us back on the road. Very impressive, all the way around!! Thanks, guys!!