Customer ReviewsforUnited Metal Buildings
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Russell A
5 stars11/13/2024
I have no complaints, only praise. The crew was very efficient and polite. They asked if it was Ok to start at 6:30 AM and if it was OK to leave their trailer parked on my property overnight. I am a retired Formen and these guys are equal or better than any crew I have ever had . Very impressed with the quality of the materials that were used on the building. Also the crew made sure that the building site was clean and free of debris when they were finished. Very impressed Thank You ******* *****United Metal Buildings Response
11/20/2024
Hi ****,We appreciate your review and thank you for your business, Its an honor to receive a review like these from people wo have a lot of experience in this industry and to be pleased and satisfy like you are just makes are day. Our mission is to always strive for great service and installation and make sure that all of our customers have a great experience with us at United Metal Buildings. Once again thank you for your time and business.Review from Laura H
5 stars10/30/2024
We had a 25 x 60 can be put up for camper. Everything was professionally installed delivered on time And exceeded our expectations. I would definitely recommend them.They responded to all my calls and questions. The installers were courteous, efficient and worked long hard hours in the heat. They cleaned up while after themselves.United Metal Buildings Response
11/11/2024
Hi ***** I really appreciate your positive words and also we really appreciate your business with United Metal Buildings.Review from Joel F
5 stars10/14/2024
We ordered our building to put on existing 24x52 concrete slab to replace a garage that recently burned. The complete process was great all the way from the dealer, scheduling and contractor, etc. Ivan and his crew did an exceptional well job on site. They were professional and worked fast. The building fit perfect on the old concrete slab and is very square. We choose to install our own garage door 8×16 and it fits like a glove. Thanks to all at United Metal Buildings that made this happen! You made it easy for us and we are very happy customers!United Metal Buildings Response
11/11/2024
Hi ****, We are glad that your experience with United Metal Buildings was great and efficient. We would like to appreciate your business with us.Review from Jay B
1 star08/22/2024
Communication is horrible. Pushed back my delivery over a month with zero accountability. Even tried lying on the other two parties they use to make the deal. Building was incorrect. Builders used things on my property without my permission. *** was a jerk who was hovering building and blamed United Metal - cannot say they werent at fault. They blamed finance which wasnt even their department, (they dont build it or set up delivery/order it). Dont waste your time on this company. Unless you want to lose a lot of money. We lost 10k.United Metal Buildings Response
08/28/2024
Hi ***,So First off I realize that the order was not placed by you and that you are intervein in behalf of ************************* who is the main account holder. And regarding the delay on our install it was because the financing company still needed more paper work form your part and some signatures and until the financing company gets all the paper work together they will notify us that you are good to go to get installed. So that delay was not something that we did wrong it was due to poor communication from you and the financing company. And regarding that the building was incorrect it was not incorrect because we fabricated the building exactly the way we received the order that was signed by you guys and verified by you guys!!! Also, our policy is that one's w receive an order we confirm them with all of our customers and go over all the details of the order line per line and we always make sure to get the colors of the building correct, which in this case that's what you claim that the building is incorrect due to the colors. So when we confirmed it with you guys you guys agreed on the colors placed on the order you signed and never mentioned that they were not the correct colors. also when our scheduling department places an order to get installed they also go over all the details of the order line per line and makes sure everything is correct with what you order and once again you guys approved everything and said that it was correct. Last but not least the financing company sends out the order of the building to you guys to verify and make sure that everything is correct and has you guys sign off on the contract before they approve your loan and once again you guys signed the order stating that everything was correct. So as you see here you had several steps of verification to detect that the colors you ordered where not the correct colors and never mentioned anything about that until your building was fully installed is when you mentioned that the colors were not correct. And regarding the point that our installers used materials from your property to install your building that is not the way our teams work. If they need some sort of material to level the foundations to install the buildings they always ask first before they use something on any customers property. That why its very important that you should have your foundation leveled like we told you from the get go. And regarding the point of you wasting your money and that you lost 10k so your building was not even worth 10k it was much cheaper that that but when you purchase a building through a financing company you end up paying almost double the price from the original price, that's why we always recommend our customers to always call your bank to get better interest rates. We understand that this situation is very frustrating for you to go through this experience. And unfortunately United Metal Buildings has to receive a negative feedback when we only followed instructions from a signed order.Review from Dee D
4 stars07/12/2024
I had a almost perfect experience with this company with communications and scheduling. *****, who handled my order was wonderful to work with. The materials used to build the carport seemed heavy duty and the crew who built it created a solid structure. However, the lead worker collected my payment and walked off without providing any information. I found 6 large holes and piles of dirt over my beautiful white crushed rock pad site. No one told me they would make such a mess nor what to do about these holes. I was able to catch them before departing and was told that the holes were filled with concrete for the buried posts and I could fill them in after 24 hours. I spent a week watering and removing chunks of dirt. If they would have told me what was to happen, I could have set out tarps and cardboard on which to dump the dirt. Oh well. Communication was lacking at the end otherwise I would have rated this company as 5 stars.United Metal Buildings Response
07/16/2024
************** I am very sorry for this incident and for the miscommunication but i will guarantee you that we will improve these issues and make sure that this wont happen again . once again my apologize .Review from Tom N
5 stars06/10/2024
Ordered less than 5 weeks ago but had to delay the install because we were on vacation. First Monday after vacation the crew arrived at 0605 and were done at 0810. Very impressed with their work. My car port will now provide safety from hail and I wont have to clear snow. Very satisfied with the work,quality and price.United Metal Buildings Response
07/12/2024
Hi ***,Thank you very much for your review and we are pleased to hear that you are satisfied with our Company and our installers.Review from Matt C
5 stars11/04/2023
It was a pleasure dealing with United Metal Buildings, everything went smooth and on time. My new garage looks better than I expected. I also cant say enough good things about the crew that built it, they made sure and went over everything….showing me the great job they did. They seemed very proud of their work and it showed! AAA+++United Metal Buildings Response
11/08/2023
Hi ****, We really appreciate your words and it really makes us happy that you are happy and satisfied with your building and with our installers work as well.thank you for your business and your review.Review from Richard K
5 stars10/30/2023
Having anything of high value done is always stressful. The whole process from start to finish working with United Metal Buildings came with none of that. Everything went as planned and described. The crew that put up my 24x36 building were top notch. They worked well together and had the entire building which consisted of several doors and windows as well as some other details such as wainscoting done in under 2 days. Needless to say I was impressed. I had to leave for work after the first day but felt good in doing so. If youre in the market for a metal building do yourself a favor and contact these guys.United Metal Buildings Response
10/31/2023
Hi *******,I really appreciate your positive comments for our company and we are glade that you love your building and that you were very comfortable with our team that installed your building. Our mission is always to highly make sure all of our customers have a great experience with there purchase.thank you for doing business' with us.Review from Lawrence B
5 stars10/19/2023
Very easy company to work with. They stated date of arrival and actually came a day early. The crew of three were very professional. I worked in construction most my life and this crew knew actually what they were doing. 26x35 garage and it took them 11 hrs. The building is good quality material and it IS strong about half price of stick built. Nice job!United Metal Buildings Response
10/31/2023
Hi ********,I'm glad that you had a great experience with us here at United Metal Buildings. Our main goal is to always make the process very easy and smooth for all our customers. And we are very honored to have all of our installers crews in our team, they are all from home one thing that we stand out with that is that we never subcontract any of them they all have been with us since day one and all of them have more than 15+ years of experience installing buildings.thanks you very much for your business.
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
407 East Ave
Sterling, IL 61081-1815
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 8:00 AM - 12:00 PM |
SuSunday | Closed |
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