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Complaint Details
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Initial Complaint
04/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I made a deal with Sergio one landscaping to have my lawn cut once a weekI was charged $125 which they had me pay through Zelleafter the first time they cut my grassthey no longer returned. When I text message the guy whom I paidhe has continued to make excuses,he says he is coming the next day. But never calls or shows up to cut the ****** have text messages of thishe was supposed to show up today at 7:30am and was again a no call,no showI feel like I have been scammed out of my moneyI only picked this company because they were on your website
Business response
05/28/2024
Good afternoon, the customer who filed the complaint wanted me to be there at 7 in the morning. The contract that he signed to start on April 16, and he was told to go on April 8 and I did. On April 16th it was raining, and so I didn't go because of the water. He got upset and cancelled the service. On top of that, every day he called me asking if I was going to go. He also gave me a key to open his door and wanted me to take it to him at the same time he cancelled and threatened me that he was going to call the police on me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.