ComplaintsforNew Indo Pak Auto
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Complaint Details
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Initial Complaint
02/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to their shop to get a fuel pump replaced. A simple fix turned into a 3-4 week nightmare. I paid him 600 dollars after he told me he had replaced the fuel pump. but the car wasnt starting now, This was very odd because my car started before but wasnt giving any gas. But I trusted he did his part and maybe something else was wrong. He told me to take it to a 3rd party mechanic he knew to see if its a throttle body issue but he told me to wait a couple days. So I waited and waited and eventually got the car towed to a family friend mechanic. Turns out he didnt even replace the fuel pump entirely and only replaced the pump inside the module to save himself money and even that pump wasnt working ! Then I made him get a warranty exchange on the pump cause he wouldnt refund me any of my money. New mechanic told me its standard practice to replace both pump and assembly like it is to replace the oil filter with an oil change. And I had to wait another 1 week for my new assembly for the fuel pump to come in. Now Im jus furious at their dishonesty and lack of any responsibility. Ive been to them before a couple times and do not know if I had been scammed then as well.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.