ComplaintsforDecant Shop
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Complaint Details
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Initial Complaint
06/05/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed order #********** on 3/7/23 for $74.00 and my Amex card was charged. I have not received the goods (fragrance samples) and the seller has not responded to multiple inquiries. I am requesting a refund.Initial Complaint
10/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
ORDER PLACED AND NOT RECEIVED AND ALL ATTEMPTS TO CONTACT SELLER ABOUT THE STATUS OF ORDER HAVE FAILED, AND BEEN IGNORED, ***** WAS TAKEN FROM MY ACCOUNT AND I AM DEMANDING A FULL REFUNDInitial Complaint
08/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent in 50 almost full ******************** to Emrah from decant shop, in lieu of receiving a $ ****** store credit. They sent me labels to ship. They were received They havent given me anything at all and all messages now are not being returned. I have all email correspondence to prove. *** lost about **** dollars of fragrances to them without the promised restitution
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.