ComplaintsforYour Auto INC
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Complaint Details
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Initial Complaint
12/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought a Jeep from Your Auto 11/14/22. Drove it home and while driving heard weird noise. Turns out it was front wheel bearings, my tire would've fell out if i did not replace. Spent $400 on that 2 days later. Mind you I put $7,000 as a down payment on this truck. Not only that but i did not get my registration the day of the purchase.. they gave me one of their IT plates, which is a In Transit plate to drive around .. They told me not to drive my truck alot since i am using their plates. Its not my fault that title was not good to go when selling or advertising one of their vehicles. If I would've gotten pulled over, cant prove its my truck with the plate or anything .. because NO REGISTRATION. Not even 11 days owning it and motor starts ticking. I need to rebuild top end of engine .. insane!! That will cost me about $4,000 on the cheaper side. I have gotten multiple quotes for the same reason. I cannot spend anymore money right now as I put $7,000 as down payment. Very hard to get a hold of them to even see the cars when you want to buy them .. imagine when you have a problem... crazy. They say customer satisfaction is what they seek .. this says other wise ..I would like for you guys to please help me out and try to help cover cost .. something. I spent $7,000 as down payment, $400 2 days later to fix wheel bearings or my wheels would fall off. Now, needs a top motor rebuild which is $4,000. Only 11 days after owning unit. Shop told me to not even drive my truck since i will damage engine even more. I cant even use my truck... Until this day i have not heard back .. I understand its a used car but to need a engine after 11 days is insane. Maybe they can help with half, i really want to work something out.Thank you so much,Have a great evening and happy holidays.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.