1 Customer Reviews
Review from ELEEA H
1 star04/22/2024
I signed a contract for a 2007 ***** HHR , when i first got it I was told a mechanic looked at everything and the car was good to go but i did notice a few issues in which I thought was minor problems such as the car hesitating to start and delayed acceleration. In February the engine locked up because the timing belt broke . I had it towed to ******* on 29th street and was told that the engine was in fact locked . Upon letting RED HOT MOTORS know , I was told it was nothing they can do about it and i still have a contract to pay . No mechanics to help , i wasn't able to get in another vehicle , and i was treated poorly because of a "contract" . Beatys auto shop did inform me that when reaching out to red hot motors to tow the car back to red hot motors , ***** stated " the engine is locked , what are we going to do with it " ? I'm a single mother barely making it and now without a vehicle life has become harder . DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY !
Red Hot Motors Response
04/27/2024
All of our vehicles are sold as-is and by state law required an AS-IS form is to be signed by customers. Stated on the day of purchase that the customer is responsible for any and all repairs to the vehicle. As we get in vehicles we have them looked over by a mechanic for any issues, that we repair before selling. All customers are able to take a vehicle for a test drive and/or take to another mechanic to have checked before purchasing. This vehicle was purchased 7 months prior to said vehicle braking down. We sell USED vehicles. How are we to know when they will brake down?!We are sorry for your experience. I assure you we don't do business like this intentionally.
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