ComplaintsforBloomington Housing Authority Resident Council, Inc.
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Complaint Details
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Initial Complaint
08/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Roughly six months ago, I noticed a leak coming from a cabinet in my kitchen. I called to report it, and when maintenance came to look, he said "I don't see a leak, so I can't do anything." A few weeks later, I report it again and get the same response. After these attempts I contacted our local HAND. All they did was came out and took pictures. Fast forward to last week, I sat my kids down to dinner, and my son yells that the ceiling is leaking. I go in and there was a puddle roughly 3 ft in diameter spewing from the light fixture in my kitchen. I called the emergency maintenance, he came out and all he did was tighten the bulb in the tank of my toilet. Last night, after giving my kids their showers, I noticed the leak coming from my cabinet. I took video and pictures.Business response
09/26/2022
Good afternoon **************,
I am writing to you in response of case # ********.
The complainant in this case was offered a transfer and the leak in her current apartment was repaired.
Please let me know if there is any further questions I can answer to this complaint.
***********************,
Property Manager
1007 ************.
Ph ************
Fax ************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.