Customer ReviewsforJ C Hart Company, Inc.

I didn't think my experience at this complex could get any worse after we were led to believe we'd be renting a completely different apartment, then had a horrible move in process where NO ONE followed up with us on issues or damages, and every single person in management lacked empathy or human compassion. ******************* joined the community and I reached out to try and tell her about our experiences, however she never answered the phone, EVER, except for when you called as a "vendor" instead of resident. I called her out for this and she had an excuse, however I tested it 3 different times and she never answered with me calling as a resident. She was unprofessional in every way, which is highly shocking given my very low standards for a community manager of an apartment. I was appalled at the lack of respect, proper wording and even just grammar in all of her email communications. I would've loved to chat with her via phone but it seemed she preferred no communication. The biggest complaint I have besides *** and the entire management teams horrible attitude is the response time in maintenance. Every single resident will agree they are impossible to reach in an emergency, but the staff will argue back and win every. Single. Time. No use fighting a corporation you can't beat; but I'll sure as h*** go down with them if it means I make a change for the better at this place.