ComplaintsforValley Professionals Community Health Center
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Complaint Details
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Initial Complaint
03/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
About 1.5 years ago my wife went to this doctors clinic (wabash valley professionals) for appointment they suggested her try a birth control implant, and was told her insurance would pay for it, then we received full bill 900$ from cvs specialties. We contacted them and told them we did not want it since insurance didnt cover it .. so cvs specialties told us the doctors office valley professionals needed to return it,, so we contacted valley professionals and they claim they didnt ever receive it and would investigate,, we waited now we are receiving a bill from debt collector wanting the money ,,, so I contacted valley professionals again last week and manager investigated and called me today saying they have no record of it and there notes saying I needed to return it I explained I cannot return it because it was recieved by the clinic and explained the tracking# shows they recieved and signed for it and she told me even though they lost it and have no record of it it is still my responsibility to pay for it
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.