ComplaintsforOneMain Financial Group, LLC
Additional Complaint Information
BBB files reflect a number of disputes relate to contractual issues. The company has responded with an explanation of the contract terms. Consumers should be sure to read and understand all contracts before signing.
OneMain Financial is a credit provider, not the retailer or seller of products. If you have a problem with a product financed through OneMain Financial, you should first attempt to resolve your complaint with the company from which the product was purchased. This may include filing a complaint through the BBB where the company is located.
The Evansville, Indiana location is the national headquarters for the company which services consumers nationwide. This report is based on compiled complaint activity from the company's nationwide service area. All complaints filed with the BBBs across the US are processed by the Evansville area headquarters.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
No complaints to display.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1,192 total complaints in the last 3 years.
443 complaints closed in the last 12 months.