ComplaintsforHubstaff
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Seller upgraded my legacy plan and I was not informed and I did not agree to updated plan. I received an email on August 23rd, indicating that my legacy plan was being removed and my plan would be automatically updated on September 13, 2023. When I went to my account, the seller had upgraded my service on April 20, 2023, with no notification. I have cancelled my account with the seller and I would like a refund of the upgraded fees that I did not agree to and was not informed of. This is fraudulent!Initial Complaint
11/05/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I responded to an online search for a remote job. I was contacted by a representative of an actual company, I had no reason to not think that this was a legitimate offer. I was asked to receive money from an acct from a elks ********** acct. this would provide me the funds to purchase equipment for the remote job. I did this using my discover card. The money seemed to go right through and I had no reason to think that this was not legit. I went out and purchased what I was told to purchase and I sent the equipment to an address in ***** that would buy and install the software and or hardware necessary to do this job. I have been in constant communication with this rep for several days, today sat the 5 of nov I got a message from my cc company stating that the banking institution did not authorize the payment I had already made and no the balance on my discover card was 10k dollars. I reached out to the rep today and they gave not gotten back to me. I did learn that this person is out of ********* **.Initial Complaint
05/16/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I applied for a job and they said they needed my ******** account and changed my email and password for my ******** and won't give it back if I don't pay $100.Initial Complaint
02/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hubstaff recruiting contacted me about remote job, I was i formed i was hired and need to pay for programs to be downloaded on equipment that was to be shipped to me to complete the job. They hacked my credit cards and banking account and stole my identity. I have filed a police report, # ****-00530336. The recruiter has since blocked and and changed all info on all my social media accounts. I am fighting the charges to my accounts. I have not been able to recover my social media accounts. The recruiter is ***************************, he provided a screenshot of his work badge for Hubstaff to verify his identity to me. I have since found out it is all a scam to steal my identity.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.