ComplaintsforRide N Drive LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a vehicle, 2010 Chrysler Town and Country, saturday, July 13th, 2024. I drove 4 hours but prior I was messaging the guy, asking if anythings wrong with it and such, he said everything works as it should. I got there and paid 3500 for it, turns out they gave me the wrong paperwork, and when emailed me the right paperwork they put I paid 1000 less then I really did. ALSO my big complaint is heading home all sorts of lights started coming on in the dash. Check engine light, flashing bolt, and traction light. So I set up an appt to take it to an auto shop, and turns out theirs an intake leak, which Im told will cost me 2000-3000 to repair. Also a bunch of other codes for sensors and such. I asked them to either refund or fix the problems, and they refused both. And now ignoring me about the situation. They lied about the state of the vehicle, and refuse to take any accountablity for it. Id like to either have it fixed, or be refunded and they can have their vehicle back.Initial Complaint
01/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My husband and I bought a 2012 ***** Traverse from Ride N Drive LLC in February of 2022. When we bought the car we bought it with a warranty. When we were driving home the car stopped working, every light on the dashboard came on and It stopped in the middle of the road and wouldn't start back up. We informed them and they came and picked it up to fix it. We got the car back in June of **************************************************************************************************** and it should be good to go. My husband requested another warranty in case we were to have another issue and the employee told us we had the warranty and were good to go, in another week the car quit working, the dashboard lit up and it quit starting again. My husband informed the employee so they came to pick it up to "fix" again after about a month of messaging back and forth and not getting a response, the employee started ignoring my husband all together, my husband tried calling the company and they were screening his calls and ignoring him. We still haven't heard anything else after requesting a refund, we have all of our paperwork and all of the messages,Business response
02/17/2023
ALL VEHICHLES AT RIDE N DRIVE LLC ARE SOLD AS-IS WHERE IS. ALL CASH SALES ARE FINAL AND NO WARRANTIES HAVE EVER BEEN OFFERED. *********************** OWNER AT RIDE N DRIVE LLC. ************Initial Complaint
01/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
sold me a car that said everything was fine. was just fixed. didnt have it for 30 days and it broke completely down. i wanna refund! they dont have communication, they are rude. they said they would exchange the car if it had any problems. i dont want a car i cannot drive, nor that i spent thousands of money on just to sit! they need SHUT DOWN!Initial Complaint
04/27/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On April 24th 2022 I paid $2120 for a 2006 trailblazer. The guy selling it to me was very pushy about getting the car sold, even told me to come back without my mom. I was told the car only needed a minor tuneup. WELL I do the paperwork and get the car and it stalls out 5 times on my 13 minute drive home and wont stay running without having the fuel pedal pushed. I take it to a ****************** shop and try to have the engine read only for the car to start up for maybe 30 seconds then die. Just to be told I got a LEMON CAR! The car needs a whole new engine. Ive tried contacting with no response as this car is UNSAFE TO EVEN SELL IN THE FIRST PLACE.Initial Complaint
01/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date purchased Dec 18 2021 Cash...3500 Said we paid ****. LIES NOTHING WRONG car was slipping in second sway bar snapped bout died in a swerve of death....LITERALLY...LIES MORE LIES MUMBLE MUMBBLEE no CANT TITLE OR PLATE LIES DONT CARE ABOUT MONEYS LOST,,,WANT TO ******************************* Shades needed and boots for wading. It gets thick Weed smoke seeds ***** smell. Not hating just stating.....FAX
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.