ComplaintsforDeaton's Waterfront Services, LLC
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a boat lift installed at my lake in July 2023 by Deatons Waterfront Service. In October the lift was no longer functional. It has some sort of motor or switch issue that prevents the lift from operating. I let Deatons know about the problem in October of 2023 and stayed on them until now and nothing has been resolved. They have neglected to come out and even look at it. The lift is under warranty and would be considered a warranty repair. Despite my best efforts to get them to come out and service my lift they give me nothing but excuses as to why they have not been out. Help me get a resolution please. The lift was over $8k so this is not a cheap piece of equipment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.