ComplaintsforLet Love Glow Author Services
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Complaint Details
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Initial Complaint
10/09/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
LetLoveGlow Author Services by ****** ***** **** **** ***** In 2023, you sold me a book publishing package for four children’s books, including editing, illustrating in the Pixar style, and publishing on KDP. The amount for the first three books, which you called a trilogy, was $2,000.00 ($666.67 for each book), with a fourth book for an additional $250.00 for a total of $2,250.00. You promised that these books were to have been completed and uploaded to Kindle Direct Publishing (KDP) for sale during the 2023 children’s summer reading season. In March of 2023, you requested and required a prepayment of $2,250.00 to be prepaid in four installments. The four Zelle wire transfer prepayments totaling $2,250.00 for the four children’s book series were sent to you in 2023 as you had requested. (See attached 2023 Zelle receipts.) As of today’s date, your work on Books 3 and 4 remains unfulfilled. My numerous attempts to communicate with you regarding this matter have gone unanswered. (i.e., voicemail, email, and text messages). Please see attachments.Initial Complaint
02/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
My wife and I hired a women named ***************** or *********************** to EDIT a book my wife had written. After 6 months of delays, excuses and missed deadlines, we asked to be refunded $7500. **** promised it had never happened before and that she would make good AGAIN. We simply asked for the money back ($2500 was for engineer room for Audible & $2500 was for multiple books for the future.).We have since found 5 other victims. Story is always the same. I have tried to email, call, text, FB simply asking for a refund for services not rendered. Offering her to keep $2500 for a very, very, very weak effort on my wife's book. Silence. She has ghosted me.We were promised a payment plan to return the money, never saw a *****. We were promised payment in full by 12/31/21, never saw a *****.She has all the excuses and judging by her on-line presence, she seems to be continuing the same scam. The money is real, but when the book is about trying to conceive and other very intimate things, it can really have a scarring effect on someone! My wife!*****************, *********** ***************** is a FIRST CLASS SCAMMER. We just want our money back that she stole 11 months ago. Thank you. ***** & *****************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.