ComplaintsforFFT, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid $43,000 in full through my lenders for a food truck and have never received it. I havent heard from the owner in months. After investing, I realized that this is how this man lives, off of scamming others who are attempting to start businesses. Ive spoken with 12 others who have been scammed as well. I want something done and my money returned. THE BUSINESS IS A SCAM and the business address is a vacant lot.Business response
02/16/2024
I have tried to contact this customer they have my email, which is ****************** there is still a balance of over $16,000 that they owe. We are happy to finish their truck if thats what they would like and they have the final balance due or we would be happy to issue a refund for what was paid.Customer response
02/16/2024
I am rejecting this response because: I went through lenders and have proof that the balance was paid in full. I also have our text messages where he confirms that hes been paid in full.Initial Complaint
11/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I gave ***** deposit for a food truck for the amount of ******. I was told he would need another payment as the truck got more work done to it. So he finally reached out and said he needed another payment. I made him another check for *****. Ever since that last time of the delivery of the check I have not heard from him again. I tried to call and no answer. He finally texted me back that he had covid. That he would get me the updated pictures of the truck soon. It's been 2 weeks since, and nothing yet. I called and still no answer. I'm getting worried because I have seem a lot of reviews about how he is a scam artist. Sadly I saw them after all this has unfolded.Initial Complaint
03/29/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Looked up and on the Internet and found this business FFTTLLC Talk to *** we made an appointment . Made an appointment to come to his business ************************************************ ** .March 10, 2023 wired him money to his account first ***************** ******************************************************* ****** Havent been in contact with him calling the business and no return requested paperwork on the truck for Vin number blueprints no return calls I emailed him text him numerous times *** hasnt respond so I need help with this issue Business name FFTT,LLC *************************************************************** 260-358-788. *********************Business response
04/15/2023
Everything is ok. We were out of town for awhile and the customer was Concerned because no one had contacted them back.Customer response
04/17/2023
I am rejecting this response because:
On April 6, 2023 *** text me and said, he would give me updates on my truck and I havent heard anything from him emailed *** April 17, 2023 call updates on completion .so at this point I am just very dissatisfied with his customer service.
Business response
04/24/2023
We have communicated with her and told her we would contact her as soon as we have it ready. At this point we do not a definite date and will inform her when we do.Customer response
04/25/2023
I am rejecting this response because:
I need a time and ETA .t I have a loan to pay To make payments . I need the business to be running and thriving. Their original date was April 10, 2023. I will need a date otherwise I need a refund.Business response
04/25/2023
As we stated before we will have this done as soon as possible. All completion times are estimated as stated in the agreement.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1489 West Park Dr
Huntington, IN 46750
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | By Appt. Only |
SuSunday | Closed |
Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.