ComplaintsforFidelity Legal Group, Inc.
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Complaint Details
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Initial Complaint
06/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On May 25, 2024, I received a letter from Fidelity Legal Services stating that I had a delinquency of a payday loan with EZ Money who is a subsidiary of EZ Corp, and they are filing a civil lawsuit against me. It stated that is was NSF fraud and that I owed them $1,839 by May 31st. They listed a company that I haven't worked for in almost 15 yrs. List on the letter is my mom who is deceased and another name that I do not recognize. Also, listed on the letter is a credit score. I have never had any dealings with Fidelity Legal Services, EZ Money, or EZ Corp at all. I checked my credit report and there was never any listings of any of these companies or amounts. I also received another letter from them on June 8, ********************** to settle out of court with the amount of $400+ (I don't have the letter in front of me; I don't remember the exact amount).Initial Complaint
04/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I received a notice in the mail from this company stating I am being pursued for a civil lawsuit from creditor Check Into Cash for NSF Fraud. The cc at the bottom of the letter is US District Court and Transunion credit bureau. They list two family members as references. hey stated my wages would be garnished and my personal residence could be seized. I do not have any outstanding debts with Check into Cash, this is not a legit letter. They also stated they will be running my credit during this process using the hard inquiry and I do not want my credit ruined by whatever scam this is!! I do not owe Check Into Cash. I want the harassment to stop. Per the letter, this is the second notice.Initial Complaint
07/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I received a letter in the mail on 7/27/23. The letter claims to be the second, but it is only the first. This "law group" claims to be collecting a debt for CashNet USA for ******* due on 8/4/2023. The letter is addressed to my maiden name. And states that if I do not pay by 8/4 I will be sued in civil court and will have witnesses called. One witness listed is my sister, the other is the name of a person I have never heard of... .the end of the letter says "cc: US Distrcit Court, ************************* and has my credit score listed and says they intend to run my credit report and the hard pulls will negatively impact my score. I am paraphrasing, a bit.The name of the legal group in the letter is Blackstone Legal Group. But their website was only registered last month, and in the text of their website they once refer to themselves as "Fidelity Legal Group". SKETCHY. I could not find Blackstone Legal Group on BBB but I did find Fidelity Legal Group with complaints from people receiving same contact as me!The letter also accuses me of wire fraud.I will admit I did use payday loans in the past but I haven't had one since 2010 or 2011. I do not remember using this specific company, and cannot find evidence of it in my email. If I did owe them money the original loan would have been no more that 500 dollars.Initial Complaint
04/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Good morning, I am a senior and receive SSDI for health reasons. I received a letter this morning from Fidelity Legal Group, which indicates that I have a severly delinquent payday loan . I never had a payday loan. The letter indicates that a lawsuit will be filed and mentions my social security number, my children's names and where I worked. I noticed a complaint similar to mine on this site. Can you please help? Thank youInitial Complaint
04/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband received a letter stating that he owed money to Check Into Cash. It was postmarked March 23 in ********** and arrived on March 29. It stated at that the due date was April 5. We are not aware of any such debt. The letter did not mention how to contact them to verify or dispute the debt. The information they provided about him is over 10 years old. It threatened legal action if not paid in full on April 5. It said that they would subpoena me to testify against my husband; I did not know him over 10 years ago. It also listed his credit score and threatened to do a hard pull of hot credit to "significantly impact" his credit score. I sent a certified letter on March 31 that so far the **** has not been able to deliver to their ******** address.Initial Complaint
04/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received a very threatening letter demanding payment for a delinquent payday loan that does not exist. In the letter they threatened to subpoena my brother and sister. They also referenced my parents address and my employer.Initial Complaint
04/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Received a fraud letter about check into cash from this company. Never have I received and payday loans or cash any check .. fraud letter dont respond ..Initial Complaint
04/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is not my bill the person who made this bill stole my check if I remember correctly I don't know when this is supposed to have happened, I am guessing as to what it could be.Initial Complaint
01/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I received a notice in the mail from this company stating I am being pursued for a civil lawsuit from creditor Check Into Cash for NSF Fraud. I do not have any outstanding debts with Check into Cash, this is not a legit letter. They also state they will be running my credit during this process using the hard inquiry and I do not want my credit ruined from them and whatever scam this isInitial Complaint
08/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I enrolled in their program to resolve debt for 3 accounts that were delinquent or I was able to pay. Since then, I am unable to get in contact with an account manager for information regarding negotiation statuses, any updates at all other than my monthly payment. Every time I tried to reach a manager, I was told they no longer work there, or I was not able to speak to anyone "higher up" than the main phone line. I was denied the ability to speak to my attorney, just customer service. I've tried repeatedly to get updates, to no avail. They promise to contact me; I never receive calls with answers. I resolved one debt myself because there were no updates. The other was written off by the bank because the only thing I heard from FLG was that they "could not find the debt owner now that the bank doesn't have it." When I go to make final payment to close out my accounts, they now say that I owe them $4500 for their fee which I was told was included in my monthly payments all along. They said they may "negotiate" that payment and I'd hear back in 48 hours. This was last Tuesday 8-16-22. I feel like I've been lied to, denied the ability to speak with my hired attorney, denied information in general. I also asked for signed copies of any agreements I have with them to which they would email me a secured link... no email as of 6 days ago when I requested. So I have no proof that they can enforce the fees.
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Customer Complaints Summary
10 total complaints in the last 3 years.
2 complaints closed in the last 12 months.