ComplaintsforImaging Consultants of Essex
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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I was billed for services rendered on January 23, 2022 related to an emergency room visit. My understanding is that the ultrasound service ordered was billed by the hospital, but they then consulted a radiology consultant to determine the results of the ultrasound. The imaging consultants of Essex is the originating company for the radiology consultant. They did not attempt to submit the claim to my health insurance, but when I originally received the ****, of $241, I assumed it was already insurance adjusted. I learned later it was never submitted to my insurance company. On April 26, 2022 I called to ask them to remedy this situation. They did not resubmit the claim or make any inquiries internally about it. I called again on May 17, 2022 with an insurance agent from my health insurance company to ask them explicitly to submit the claim. They did not. I called again on July 19, 2022 with another representative from my insurance company to ask them to submit the claim again.However given that they have consistently not made any efforts to remedy the situation, I am submitting a complaint because according to public reviews, this is a consistent issue worth the company with them sending people to collections even though they never submit medical claims. I think this is extortion and the company should be investigated.For myself, I just want them to do their job, submit my claim, and to correctly reimburse me for my **** that I paid prematurely.Initial Complaint
02/10/2022
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Absolute disgrace of a company I tried buying a house and my credit was ran and I found out I had a collection debt like the hundreds of other people filing the same complaints I am about this bogus company!!!! Under $60 I have never done business with this company nor will I ever. I never received a **** of any kind a notice legitimately nothing.. now my credit score was seriously impacted because of this fraud company and I want answers from them and a resolution I am beyond mad.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
P O Box 3247
Indianapolis, IN 46206-3247
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.