ComplaintsforKonradi Koncrete Inc.
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Complaint Details
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Initial Complaint
02/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The date of the work is August 2020. I paid $2437 for the work. The work we agreed on was a 12'x20' concrete patio in the backyard of my residence. The finished product is poor at best. The 'broom' finish is very thick and sloppy. I brought this to his attention and had him come and inspect it. He refused to make any corrections to the work and said that over time the rough finish would smooth out. He 'gave' me a $50 discount. Now a year and a half after the work was done the top layer of the patio is flaking and crumbling/breaking. Our concrete driveway and walkway which was installed by our builder in the fall of 2019 (so almost a full year older) gets as much weather exposure and the driveway of course gets much more abuse than the back patio and it is still intact with no flaking or crumbling/breaking concrete. My husband is in the concrete business and with his experience he knows this is not normal wear in such a brief period of time. I have emailed *** Konradi and included photos. I have also left a voicemail with no response. I am not being unreasonable I just want it repaired. Over time this will continue to deteriorate and the entire top of the patio will be rough and crumbling. I have included photos and if you need more I can provide them. I also included a statement from a contractor who added a retaining wall extension to the concrete pad. He identified many irregularities in the measurements including the fact that the patio is not level. This required him to do extra work and compensate by adding extra blocks to one side of his work to make it 'match' visually.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.